Privacy Policy
Last Updated: 31.03.2026
I. Introduction
EdStar Global is an education consultancy that assists students with counselling, university selection, and overseas application support. We are committed to protecting your personal data and processing it in accordance with applicable laws. In this Policy, “we”, “us” and “our” refer to EdStar Global, and “you” or “your” refers to any individual who accesses our services or interacts with us.
II. Data We Collect
We may collect the following information from you:
- a. Basic details such as name, email address, phone number, city;
- b. Academic information including but not limited to educational qualifications, academic records, test scores (IELTS, TOEFL, GRE, GMAT etc.), passport details and other related documents;
- c. Financial information required for application or visa purposes;
- d. Technical data like IP address, browser type, cookies (when you use our website).
We collect only such information as is necessary to provide our services.
III. Purpose of Collection
Your data is collected and used for:
- a. Providing counselling and career guidance;
- b. Assisting with university applications and documentation;
- c. Communicating with universities and institutions on your behalf;
- d. Supporting visa and pre-departure processes;
- e. Responding to your queries and providing updates.
- f. Recommending appropriate courses, institutions, scholarships, and related academic or career opportunities based on your profile and requirements;
- g. Maintaining student or career-related records to support future academic or professional opportunities.
We do not use your data for any unrelated purpose without your consent.
IV. Consent
By submitting your information through our website or forms, you consent to the collection and use of your data in accordance with this Privacy Policy and the applicable terms governing our services. If you are under 18 years of age, personal data should be provided only with the consent of a parent or guardian. You confirm that the information and documents provided by you are accurate and complete, and that you have the necessary authority to share such information. We shall not be responsible for any consequences arising from incorrect, incomplete, or misleading information submitted by you. You may withdraw your consent at any time by contacting us.
V. When Information May Be Shareds
We may share your data only when necessary, including with:
- a. Universities and educational institutions;
- b. Visa authorities or government bodies (where required);
- c. Service providers assisting in application or communication processes.
We do not sell your personal data to any third parties.
VI. Storage, Retention and Deletion of Data
We process and handle personal data in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 and where applicable, international data protection frameworks such as the General Data Protection Regulation (GDPR).
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including providing services, complying with legal obligations, and maintaining records.
Your data is stored using reasonable and standard security practices designed to protect it from unauthorized access, misuse, or loss.
You may request access to, correction of, or deletion of your personal data at any time by submitting a written request to us. Upon such request, we will take reasonable steps to process the same in accordance with applicable law.
Where data is no longer required, or upon valid request, it will be deleted, unless retention is required under applicable law.
VII. Keeping Your Information Secure
We take reasonable steps to protect your information from unauthorized access, misuse or loss, including restricted access and secure storage practices. While we take appropriate safeguards, no system can be completely secure, and we cannot guarantee absolute security of data.
VIII. International Data Transfer
As part of our services, your personal data may be shared with universities, institutions, or service providers located outside India.
We take reasonable and standard measures to ensure that such data is handled with appropriate care and in accordance with applicable data protection requirements. However, where your data is processed by third-party institutions or entities, such processing shall be governed by their respective policies and applicable laws.
EdStar Global shall not be liable for any actions, omissions, or processing practices of such third parties that are beyond our control.
IX. External Platforms and Links
Our services may involve interaction with third-party platforms, including university portals or external websites. EdStar is not responsible for the privacy practices or content of such third parties, and you are advised to review their policies separately.
X. Communication
By providing your contact details, you agree to receive communication from EdStar through email, calls or messages in relation to our services, in accordance with applicable law.
XI. Grievance Redressal
If you have any concerns regarding your personal data, you may contact:
Grievance Officer: Edstar Global
Email: contact@edstarglobal.com
We will address your concerns within a reasonable timeframe.
XII. Updates to this Policy
We may update this Privacy Policy from time to time. The updated version will be available on our website.
XIII. Contact
For any queries regarding this Privacy Policy, please contact us at: contact@edstarglobal.com
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